Disabling external chat and space messaging is one of the most effective ways to protect students and staff from unsolicited or inappropriate communication. With this setting turned OFF, all conversations remain within the school’s domain, creating a safe, controlled environment for collaboration. This default approach helps prevent privacy breaches and reduces exposure to external threats.

However, some user groups—such as administrators or faculty leaders—may occasionally need to collaborate with external partners, vendors, or other schools. In these cases, permissions can be selectively granted using a well-structured organizational unit (OU) or group-based policy. This ensures that only trusted individuals have external messaging access while the rest of the community remains secure.

At Get Set Tech, we work with schools to design clear, secure messaging policies. By balancing security with flexibility, schools can foster safe collaboration while maintaining compliance and protecting sensitive data.